Participant minutes are calculated as the time (in minutes) spent by each participant in a call and Total Participant Minutes is the sum of the time spent by each participant in the call. For example, the total participant minutes for 5 participants in a 30-minute call is as given below:
Total Participant Minutes = 5 (Number of participants) * 30 (Duration of the Call) = 150 minutes.
The system captures the participant start time and disconnect time as the time when they get connected and disconnected to the room respectively.
If a participant is disconnected midway in the call and re-joins, the system makes two entries in the conference report.